Privacy Policy

It is Earth Fire Alliance’s policy to respect your privacy.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service. For any questions or concerns regarding your privacy, send a message to supportus@earthfirealliance.org

Information Collected

Information collected falls into one of two categories: “voluntarily provided” information and “automatically collected” information.“Voluntarily provided” information refers to any information you knowingly and actively provide when using or participating in any service and promotion. “Automatically collected” information refers to any information automatically sent by your devices in the course of accessing any product and service.

Log Data

When you visit this website, servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, data may be automatically collected about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit this website or interact with its services, data about your device may automatically be collected, such as:
  • Device Type
  • Operating System
  • Unique Device Identifiers
  • Geo-location Data

Data collected can depend on the individual settings of your device and software. It is  recommended to check the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

Your personal information may be collected—for example, when you submit content or when you make contact through this site—which may include one or more of the following:
  • Name
  • Email
  • Phone/mobile number
  • Services to Perform
  • Additional Items

Legitimate Reasons for Processing Your Personal Information

Your personal information is collected and used when there is a legitimate reason for doing so. In which instance, this personal information is reasonably necessary to provide services to you.

Collection and Use of Information

Your personal information may be collected when you do any of the following on or in connection with this site:
  • Enter any competition, contest, sweepstakes, or survey
  • Sign up to receive updates via email or social media channels
  • Use a mobile device or web browser to access content
  • Make contact via email, social media, or on any similar technologies
  • When you mention this site or related materials on social media

Your personal information may be collected, held, used, and disclosed for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
  • to provide you with our website’s core features and services
  • to deliver products and/or services to you
  • to contact and communicate with you
  • for analytics, market research, and business development, including to operate and improve our website, and associated applications
  • for advertising and marketing, including to send you promotional information about products and services and information about third parties that may be of interest to you
  • for internal record keeping and administrative purposes
  • to run competitions, sweepstakes, and/or offer additional benefits to you
  • for technical assessment, including to operate and improve the website, and associated marketing and promotional websites or pages
Voluntarily provided and automatically collected personal information may be combined with general information or research data received from other trusted sources. For example, marketing and market research activities may uncover data and insights, which may be combined with information about how visitors use our site to improve our site and your experience on it.

Security of Your Personal Information

When personal information is collected, processed, and retained it will be done so with reasonably acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although reasonable effort will be made to protect the personal information you provide, it is advised that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

How Long Your Personal Information is Kept

Your personal information is kept for as long as necessary. This time period may depend on what your information is used for, in accordance with this privacy policy. For example, if you have provided personal information such as an email address when making contact about a specific inquiry, this information may be retained for the duration of your inquiry remaining open as well as for record keeping to effectively address similar inquiries in the future. However, if necessary, your personal information may be retained for compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

The site and the service are not directed to anyone under the age of 13. The site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to use this site.

Disclosure of Personal Information to Third Parties

Personal information may be disclosed to:
  • a parent, subsidiary, or affiliate
  • third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators
  • employees, contractors, and/or related entities
  • existing or potential agents or business partners
  • sponsors or promoters of any competition, sweepstakes, or promotion run
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
  • law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend designer’s legal rights
  • agents or sub-contractors, who assist in providing information, products, services, or direct marketing to you
  • third parties to collect and process data
  • an entity that buys, or to which transfer of all or substantially all of these assets and business is made

You consent to sharing your personal data with relevant persons working for service providers who assist in providing these services.

International Transfers of Personal Information

The personal information collected is stored and/or processed in the United States, or where we or our partners, affiliates, and third-party providers maintain facilities. The countries to which your personal information is stored, processed, or transferred may not have the same data protection laws as the country in which you initially provided the information.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information, you understand it is collected, held, used, and disclosed in accordance with this privacy policy.

Complaints: If you believe that a relevant data protection law has been breached via this website and wish to make a complaint, please make contact and provide full details of the alleged breach. Your complaint will be investigated and you will receive a response in writing, setting out the outcome of the investigation and the steps that may be taken to deal with your complaint.

Unsubscribe: To unsubscribe from an email database or opt-out of communications (including marketing communications), please make contact using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. Specific information may be requested of you to confirm your identity.

Use of Cookies

“Cookies” are used to collect information about you and your activity across this site. A cookie is a small piece of data that this website stores on your device, and accesses each time you visit, to understand how you use this site.

Limits of This Policy

This website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, this privacy policy may be changed to reflect updates to the business processes, current acceptable practices, or legislative or regulatory changes. If this privacy policy is changed, the changes will be posted here at the same link by which you are accessing this privacy policy.
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